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No restocking fee. No hassles. Returns can be made on regular priced items within 14 days of the original purchase and with a valid RMA number. SALE items may be returned within 14 days of the original purchase for ONLY store credit or exchange. All additional shipping costs are your responsibility.

Due to the nature of the product, Summerboard cannot be returned after being ridden. Summerboard warrants goods to be free from defects in materials and workmanship in normal use and service.

We will offer you a refund or an exchange on any item purchased from eSnowboard.ca as long as you follow the conditions which are listed below.


  1. Any item to be returned MUST be shipped back to eSnowboard Inc. prepaid, within 14 days of the original purchase.
  2. Any item returned MUST be in original condition, and unused.
  3. We can not refund shipping costs.
  4. All returns MUST be pre-authorized by eSnowboard.ca Please e-mail us with the details of your return. We will issue you a Return Material Authorization Number. Mark the RMA number on the package so it is clear and legible.

    Click here to start the return process.


    We make every effort to keep our customers happy, and we stand 100% behind every product we sell. Depending on the problem, we will do what ever it takes to fix your issue.

    All equipment on this site are covered by the manufacturer's warranties. In general, products are covered against manufacturer's defects for a period of one year from the time of purchase. Equipment that has been damaged from use and wear and tear is usually not covered under warranty. The customer is responsible for all shipping costs associated with warranties.

    We offer repairs on damaged equipment that is not covered under warranty please contact us to find out pricing and details on damaged goods.

    Because every warranty issue is different we ask that you contact us to help determine what is and is not covered. 

    Summerboard 2 Year Warranty

    In addition to an end to end 6-month warranty, Summerboard covers any manufacturing defects for the following components for 2 years:

    • Motors
    • Deck
    • Trucks

    and the following components for 1 year:

    • Batteries
    • Powerball Drive Wheels

    The warranty does not cover damages caused by crashes and impacts, normal wear and tear, or exposure to water. Wear & tear items such as belts, edge wheels and bearings are not covered and the warranty is non transferable.

    Click here to start the warranty process.